Ask a Librarian

We invite you to use this subscription electronic resource!
It is available 24 hours a day, 7 days a week

What is Ask a Librarian?

Ask a Librarian is a service that lets you ask questions and get answers from live reference staff in real time over the Internet.  Most questions can be answered in 10-15 minutes, but some may take more time. 

What kinds of questions can I ask?

Factual questions that can be answered with dictionaries, encyclopedias, or reliable Web sites are best suited to the "chat with a Librarian" service.  If the Virtual Librarians cannot answer your questions quickly using online sources, they may refer you to your local library's telephone, e-mail, or in-library reference services.  We can also provide you with basic information about your local library.  Librarians cannot provide medical or legal advice.

How to ask a question:

You can ask questions in a live chat with a reference librarian, by email, or by calling (509) 783-7878

My Account/Materials by e-mail:

If you have a question concerning your account, or if you wish to request a title, please include your full name, library card number, and your registered library branch.  Please be as specific as possible in your request.